Every business operation is done in the name of productivity, right? Faster computers mean work is getting done faster, which means money is being made faster. But at the root of the worker’s experience is their communication within their department and the organization as a whole. Now think about a slow communication system on top of a slow computer loading speed. These delays in communication undermine the agility of company processes, causing organizations to miss deadlines and fall behind. Studies have shown that a slow communication system can slow down a company so much so that they are effectively losing an entire workday per week. So what is the solution? Unified Communication Systems.
Think of it as a wire that runs between every function, every employee, and every computer in the office, linking them all together seamlessly. As technology progresses, the mediums through which we communicate, move and store information grow. We have cloud data interacting with hard drives, phone lines being logged on computers. The interplay between the mediums can get wildly confusing. Unified communication or UC was developed as a response to this.
Unified communication products like equipment, software and services combine multiple communication channels such as voice, video, and direct messaging into a sort of management hub where everything can be easily managed and accessed.
Improvement in existing processes: With speedier data management and communication comes quicker processes where tasks can be completed swiftly and on time. UC tools can be used interchangeably and together to improve collaboration and end-user experience across all communication channels.
Connect remote employees: With simplified communication systems, it has never been easier to quickly reach remote employees and set up video conferencing with customers. Additionally, consistency is maintained across borders with a unified and standardized system of tracking, reporting and communicating.
Save on travel costs: With consistency in all office all places, data, plans and information are no longer a flight away. A quick button can share all necessary information with other employees and customers.
Improve customer service: With faster and more efficient customer communication systems, needs are met quickly and easily.
Operation cost reduction: With fewer subcontracted communication costs, businesses can reallocate from operations to other outlets.
Improved IT operations: Unified communications provides a one stop solution for IT needs where customer service is quick and easily accessible meaning less down time and more time to work.
Organizational swiftness: send documents, meeting notes, emails, and videos faster than ever.
Easy, simple, and fast internal and external operations are right at your fingertips. Are you ready to streamline your business communications? Let’s talk about boosting your productivity and saving you time and money. Contact us today!
